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Quick tip for making SEO-rich HTML5 cross-browser compliant

Posted by admin on Aug 31, 2010 in General eBusiness

You’ve heard the hype about HTML5 especially if you’ve listened to Steve Jobs this year. You’re wondering when to jump in but you’re also wondering about the return on investment. From the outset, converting your entire Web site to HTML5 could be an expensive undertaking.
Your organization can author in HTML5 today if you really want [...]

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Lead generation forms: Place them before or after your sales pitch?

Posted by admin on Aug 10, 2010 in General eBusiness

The question that I have, and that’s worth testing, is whether or not prospects or more qualified if they give you their contact information before or after they read your white papers and/or watch your video? This would make an excellent A/B test for marketing.  However, the test wouldn’t be complete until the sales department [...]

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Driving profits with social media monitoring

Posted by admin on May 21, 2010 in General eBusiness

It’s the latest thing out there and a few companies are jumping in to help you monitor social media. The idea behind social media monitoring is to get real time “talk” feedback for your business and leverage it to drive conversions (sales, lead generations, etc).
How are you “listening” to the different platforms of social media?
There [...]

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Calculating the break-even point for online campaigns

Posted by admin on May 19, 2010 in General eBusiness

How do you know the point in a campaign where fixed and variable costs are left behind and profitability starts?
You can calculate the break-even point to know the answer to this very important question. Often-times we have to look at a past campaign’s response performance to reasonably predict the future.
According to Wikipedia break-even is defined [...]

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How can social media marketing increase profitability?

Posted by admin on May 17, 2010 in General eBusiness

Being an online strategist these days isn’t just about making traditional usability and branding recommendations about improving the conversion rate for companies trying to sell products and services. It has always been about connecting prospects to people inside the company that are passionate about what they’re selling but now connections, and profits, are being made [...]

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Five steps of the marketing funnel: awareness, consideration, preference, action, loyalty – How to capitalize with social media at each stage?

Posted by admin on May 5, 2010 in General eBusiness

In celebration of Cinco de Mayo 2010, enjoy this blog post with 5 parts
According to Forrester Research the five stages of the marketing funnel are:
awareness, consideration, preference, action, and loyalty.
From a social media perspective, how do you engage prospects/customers in these five stages?
Awareness stage

The awareness stage is all about introducing your brand [...]

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Online marketing: Who needs to be involved in the organization?

Posted by admin on May 3, 2010 in General eBusiness

Traditional marketing techniques are no longer optimal for business success by themselves

Let’s start out by defining “traditional marketing.”  According to http://www.marketingminefield.co.uk, traditional marketing techniques include:

Strategic alliances
Direct mail
Telemarketing
Print advertising (including billboards, postcards, etc)
Television advertising
Radio advertising
Leaflet marketing

Even in recent years marketing departments have added to traditional marketing techniques by getting involved with pay-per-click, banner, and email campaigns, [...]

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Argument for Usability Testing (UX) in your organization: Pay now or pay later

Posted by admin on Apr 26, 2010 in General eBusiness

What is UX testing/study anyway?

Collection of qualitative data that can have quantitative outputs that lead profitable changes to Web sites.
Building our Web sites to act, and react, like users expect them to based on experience from other sites that follow basic usability principles.

Why not analyze Web metrics or use your Quality Assurance (QA) group [...]

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The reset/clear button: please go away

Posted by admin on Nov 10, 2009 in General eBusiness

I have been using the Web since 1996 and I can’t remember ever using a “reset” or “clear all” button while filling out a form; not even once.  Let me correct myself. I’ve never used the reset button for its intended purpose. I have however hit the reset button by mistake a few times when [...]

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Formula for Web site profitability success: B = V × C × L

Posted by admin on Oct 1, 2009 in General eBusiness

The formula for Web site success is: B = V × C × L
Jakob Nielsen published this formula in 2008, http://www.useit.com/alertbox/roi.html
B=business, V=unique visitors, C=conversion rate, and L=(customer) loyalty rate
For some types of organizations there will be other variables to be considered. To be really technical the Dow Jones Industrial Average could be included as well [...]

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